Celebrating utilities that are successfully adopting and deploying AI. Recognising organisations that have embraced AI at pace to unlock efficiencies, improve service delivery and demonstrate clear business value.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of:

• Tangible outcomes from an AI project, tool or initiative that has been successfully developed and deployed
• Clear efficiency or operation improvements across network performance, customer service, asset management, field operations or resource optimisation
• Scalability and potential for a wider roll out across the business
• Future plans and/or roadmap to develop and continually innovate

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry. 

Recognising companies that are leading the way on decarbonisation by reducing emissions across their own business and projects. This award celebrates technical, operational and service innovation which can show a tangible impact to minimise carbon and a clear and measurable plan for the future. It also recognises utilities that have worked with their own employees to drive behaviour change in the workforce.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Please note there is a separate Consumer Behaviour Change Award for helping customers reduce or shift their consumption or adopt Low Carbon Technologies.

Entries for this award should show evidence of:

• How this initiative or programme of work has contributed to decarbonisation goals
• New ways of working and innovative approaches to tackling challenges
• A wider commitment to sustainability and care for natural resources
• How the success of this initiative or programme of work will be built on for the future

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Recognising world-class approaches to integrated working between supply chain partners and utilities and the role this plays in delivering resilient and efficient lifeline services.

Eligibility: This category is open to utilities and non-utilities

Entries for this category should show evidence of:

• Collaboration between supply chain partners
• Innovative approaches to tackling key industry challenges
• Outperformance against project objectives
• Wider benefits, i.e. to society, the environment and/or decarbonisation

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Highlighting the important leadership role utilities play in helping to change consumer behaviour to reduce consumption, drive water and energy security and cut carbon emissions. This award celebrates companies that have engaged meaningfully with their customers to produce initiatives that demonstrate a measurable impact. This includes changing how consumers engage with energy and water use; changing behaviours to minimise water pollution or network issues; rolling out low carbon technologies; and more.

Please note we have a dedicated award for Energy Flexibility.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of:

• Success in changing consumer behaviour, with a clear mission and measurable outcomes
• A wider commitment to sustainability and care for natural resources
• A way forward for the initiative which includes an impact on business as usual
• Tangible benefits for consumers, the environment, other stakeholders and the business itself

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating utilities that have gone above and beyond in providing outstanding customer experience and engagement over the past year. This award is focused on initiatives that go beyond regulatory requirements and demonstrate evidence of tangible benefits to customers.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this category should show evidence of: 

• Responding to a range of customer needs
• Innovative new ways of working / communicating to deliver on these customer needs, going beyond regulatory requirements
• Measurable improvements in customer engagement / experience
• Ambition to go even further – with clear targets for how customer experience will be improved over the next 12 months

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Showcasing the ways in which utilities are offering tailored support to vulnerable customers of all kinds. This includes households struggling financially but also other forms of vulnerability, whether that is disability, digital exclusion or other pressures that could impact on their ability to pay utilities bills. This category celebrates companies that have gone the extra mile and exceeded their regulatory requirements to provide targeted support to those that need it most.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this category should show evidence of:

• Genuine customer engagement to identify the evolving needs of vulnerable customers
• Innovative new ways of working and new products developed to deliver on these core customer needs
• Resources committed over the past year to support vulnerable customers
• Measurable impact on those customers

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Over the next few years utilities will spearhead an unprecedented wave of infrastructure buildout. This award celebrates the contractors, engineering consultants and other supply chain partners involved in the design, build and maintenance of utility infrastructure and assets.

Eligibility: This category is open to non-utilities to enter independently

Entries for this category should show evidence of:

• Responding to the unique delivery challenges facing the UK utilities sector
• Innovation in delivering solutions
• Measurable impact of the submitted initiative or wider partnership for the client and its customer
• Wider benefits, ie to society, the environment and/or decarbonisation

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Recognising the utilities that are embracing digital opportunities to operate more efficiently and effectively while delivering better outcomes for customers.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of: 

• An innovative approach to digitalisation
• Tangible business benefits of digital transformation
• Wider benefits, ie to customers, society, the environment and/or decarbonisation
• A commitment to embrace digital opportunities running throughout the company and a willingness to go above and beyond regulatory requirements

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Identifying employers that are leading the way in ensuring their workforce is reflective of society with equal opportunities for all. This award celebrates innovative approaches to increasing diversity and eliminating barriers to inclusion. Entries can profile individual initiatives and/or a more holistic approach to promoting diversity and inclusion but must be able to show meaningful impact over the past 12 months.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of: 

• A clear plan and evidence of progress on furthering diversity and inclusion within the workplace
• The impact of the initiative on specific individuals and/or groups
• How the initiative has contributed to the wider company culture
• An explanation of how measures are being tracked and recorded and clear goals to hit in the coming years

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Awarding a company or project which is driving the development of flexibility markets in the UK with a clear commitment to customer inclusivity, user experience and enabling energy flexibility. This award highlights a company/project taking a forward-thinking approach to energy flexibility, storage and balancing markets that enables grid decarbonisation, mitigates the need for reinforcement and embraces the rollout of digital infrastructure.

Eligibility: This category is open to utilities and non-utilities

Entries for this award should show evidence of: 

• Outstanding commitment to energy flexibility and leadership in the creation of flexibility markets
• Genuine engagement with market stakeholders including end users
• Innovation in the development and roll out of flexibility products
• Evidence of commercial viability and/or scaling of markets

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Showcasing the projects which are leading the way and playing a critical role in the UK’s energy sovereignty and security. This award highlights the critical projects deploying low carbon generation and /or storage, accelerating grid connections and decarbonising the gas grid, these projects to support the decarbonisation of UK energy system.

Eligibility: This category is open to utilities and non-utilities

Entries for this award should show evidence of:

• An innovative approach to deploying low carbon technology including energy flexibility, renewables, storage or other means of decarbonisation
• How the initiative contributes to the achievement of a decarbonised energy system
• That the initiative is either profitable or has a route to be so
• Wider industry impact, such as the potential for further rollout
• Benefit for customers (whether industrial/commercial or domestic)

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Recognising utilities that are leading the way in protecting the environment with new forms of green infrastructure such as nature-based solutions and wetlands; supporting bio-diversity; and partnerships with farmers, landowners and other stakeholders.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of: 

• An innovative approach to infrastructure design and delivery that puts environmental stewardship front and centre
• Tangible environment benefits and/or harms avoided
• Demonstration of innovative new ways of working to achieve these aims
• Demonstrable benefits for the business and/or its customers
• The potential for wider adoption and impact

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating best-in-class performance and innovative approaches to delivering infrastructure projects which drive efficiency, productivity and social value during infrastructure project delivery. This award recognises how utilities are adopting digital tools, workforce approaches and collaboration which are resulting in cost effectiveness and efficiency.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of: 

• Innovative approaches to project delivery, including the use of digital tools
• Innovative ways to address supply chain or skills constraints, where relevant
• Efficiency and cost effectiveness, including completing work on time and on budget
• Best in class stakeholder engagement
• Wider benefits, ie to customers, the environment and/or decarbonisation

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating the ambition, creativity and determination of utilities as they push the boundaries of innovation. This award recognises successful deployment taking innovation from pilot to business-as-usual, transforming operations, driving efficiency or solving critical problems.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one. Projects must be complete innovation pilots which have successfully been scaled and deployed to BAU. Pilot innovation project should enter the relevant category.

Entries for this award should show evidence of: 

• A clearly articulated challenge (whether for an individual business, the wider industry or a customer or other stakeholder), and evidence of how that challenge has been mitigated
• Evidence of how the innovation has been, and will continue to be, deployed across the wider business
• Quantifiable wider benefits, ie to customers, the environment and/or towards meeting decarbonisation goals

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating the ambition, creativity and determination of utilities as they push the boundaries of innovation. This award recognises pilot projects that have been rolled out for initial testing and have demonstrated potential for success, and to make a wider impact.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one. Projects must be complete pilots but not yet BAU. For BAU innovation please enter the relevant category.

Entries for this award should show evidence of: 

• A clearly articulated challenge (whether for an individual business, the wider industry or a customer or other stakeholder), and the potential to mitigate that challenge
• Genuinely new ways of working or approaching a problem
• Quantifiable wider benefits, ie to customers, the environment and/or towards meeting decarbonisation goals
• A clear and measurable view of what success looks like and when and how that will be measured
• Promising early results

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating the achievements of emerging talent within the utilities sector over the past year. Entrants should be employees of energy companies who have been active in the sector for seven years or less.

Eligibility: This category is open to both utilities and non-utilities and the individual should have no more than 7 years' experience in the utility sector.

Entries for this award should show evidence of: 

• How this person exceeded expectations over the past year
• How they found creative solutions to key challenges
• How they displayed initiative
• Measurable benefits of their contributions over the past year

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating the achievements of emerging talent within the utilities sector over the past year. Entrants should be employees of supply chain partners who have been active in the sector for seven years or less.

Eligibility: This category is open to both utilities and non-utilities and the individual should have no more than 7 years' experience in the utility sector.

Entries for this award should show evidence of: 

• How this person exceeded expectations over the past year
• How they found creative solutions to key challenges
• How they displayed initiative
• Measurable benefits of their contributions over the past year

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating the achievements of emerging talent within the utilities sector over the past year. Entrants should be employees of water companies who have been active in the sector for seven years or less.

Eligibility: This category is open to both utilities and non-utilities and the individual should have no more than 7 years' experience in the utility sector.

Entries for this award should show evidence of: 

• How this person exceeded expectations over the past year
• How they found creative solutions to key challenges
• How they displayed initiative
• Measurable benefits of their contributions over the past year

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating best in class employers that are adopting novel ways of training and developing their staff and can show clear plans to futureproof their workforce. This award celebrates the companies that are finding new ways to plug the skills gap and strengthen their offer to current employees.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of: 

• Evidence of innovative training methods 
• A commitment to continuous learning 
• A clear strategy to fill skills gaps in the short and medium term 
• Taking a leading role in promoting utilities as an attractive career choice

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Acknowledging the positive contribution utilities make to society beyond their core operations. This category awards an organisation that is delivering meaningful, measurable social value, improving outcomes for customers, communities, employees and the environment. This could be through a hiring initiative, local community engagement or social value added to a local community as part of a capital development project.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this category should show evidence of: 

• The key societal / environmental / industry challenges this initiative was designed to tackle
• Demonstration of innovative new ways of working to achieve these aims
• Tangible impacts of this initiative for a community / the environment
• How this initiative has been embedded in the wider business, including any business benefits, and how it will be taken forward

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

This category focuses on those organisations supporting utilities at a strategic level. This includes creating solutions for customers, planning services for the future, responding to evolving policy and regulation and strengthening internal processes.

Eligibility: This category is open to non-utilities to enter independently

Entries for this category should show evidence of: 

• Responding to the strategic challenges facing the UK utilities sector 
• Innovation in delivering solutions 
• Measurable impact of the submitted initiative or wider partnership for the utilities business 
• Wider benefits, ie to society, the environment and/or decarbonisation

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Recognising an outstanding team which has gone above and beyond the call of duty to deliver benefits for customers, stakeholders and the wider business.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Entries for this award should show evidence of: 

• How this team exceeded expectations over the past year 
• Measurable benefits this team brought about for the business 
• Measurable benefits this team brought about more widely, ie to customers, society, the environment and/or decarbonisation 
• How they embraced fresh ways of working and collaborating

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Highlighting the companies that are making most effective use of data to drive efficiencies, speed up innovation, progress net zero and benefit customers.

Eligibility: This category is open to utilities and non-utilities

Entries for this award should show evidence of: 

• Innovative approaches to the use of insight arising from data 
• How these drove efficiencies for the business or brought wider benefits to the company 
• How they delivered wider benefits, ie to customers, society, the environment and / or decarbonisation 
• A wider culture across the business of unlocking the opportunities of data

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.

Celebrating utilities whose cultures and performance demonstrate they are all-round industry exemplars. This award recognises the companies that are going above and beyond regulatory requirements, to set and meet ambitious targets on delivering for customers, promoting diversity and enhancing the reputation of the wider sector.

Eligibility: Entries for this category must be from a UK utility

Entries for this category should show evidence of the following over the past year:

• Outperformance across core business areas, going above and beyond regulatory requirements
• A strong financial performance coupled with a responsible and transparent approach to financial returns
• Measurable contributions to decarbonisation and / or the protection of the environment
• Measurable benefits to customers
• Clear progress on improving diversity and inclusion within the company
• Playing a leading role in enhancing the reputation of the utilities sector
• Innovation and a willingness to adopt new ways of working
• Strong corporate governance and a culture of public service

For the full entry form, simply create a free account and log in to the entry portal. Payment is only required when you submit your entry.