Recognising the companies that are leading the way on decarbonisation by reducing emissions across their own business and/or through particular projects. This award celebrates technical, operational and service innovation which can show a tangible impact to minimise carbon and a clear and measurable plan for the future.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one.

Please note there is a separate Net Zero Engagement Award for helping customers reduce their emissions.

(Members code provided during entry stage)

Recognising world-class approaches to integrated working between supply chain partners and utilities and the role this plays in delivering resilient and efficient lifeline services.

Eligibility: This category is open to utilities and non-utilities

(members code provided during entry stage)

Celebrating the utilities that have gone above and beyond in providing outstanding customer experience and engagement over the past year. This award is focused on initiatives that go beyond regulatory requirements and can demonstrate evidence of tangible benefits to customers.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Showcasing the ways in which utilities are offering tailored support to vulnerable customers of all kinds. This includes households struggling financially but also other forms of vulnerability, whether that is disability, digital exclusion or other pressures that could impact on their ability to pay utilities bills. This category celebrates companies that have gone the extra mile and exceeded their regulatory requirements to provide targeted support to those that need it most . For entries from energy companies, judges will be looking for evidence of how strategies support a just and fair transition to net zero.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Over the next few years utilities will spearhead an unprecedented wave of infrastructure buildout. This award celebrates the contractors, engineering consultants and other supply chain partners involved in the design, build and maintenance of critical utility infrastructure and assets.

Eligibility: This category is open to non-utilities to enter independently

(members code provided during entry stage)

Recognising the companies that are embracing digital opportunities to transform their businesses to operate more efficiently and deliver better outcomes for customers.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Identifying employers that are leading the way in ensuring their workforce is reflective of the breadth of society and that every person can see a path to success. This award celebrates innovative approaches to increasing diversity and eliminating barriers to inclusion. Entries can profile individual initiatives and/or a more holistic approach to promoting diversity and inclusion but must be able to show meaningful impact over the past 12 months.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Highlighting the wider impact utilities can have on the communities they operate in as well as their role as stewards of the environment and their wider responsibilities as socially-conscious companies. This award celebrates companies that are going beyond regulatory requirements and can show both ambition and impact over the past 12 months.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Celebrating best-in-class performance and innovative approaches to delivering infrastructure projects for the benefit of customers and the environment.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Celebrating the ambition, creativity and determination of utilities as they push the boundaries of collaborative innovation.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Highlighting the important leadership role utilities play in helping to decarbonise homes and businesses. This includes encouraging behaviour change that ultimately results in lower consumption of energy and / or water as well as showing the potential value to businesses / customers of demand flexibility . This award celebrates companies that have engaged meaningfully with their customers and acted on this to produce initiatives that can demonstrate a measurable impact . For entries from energy companies, judges will be looking for evidence of how strategies support a just and fair transition to net zero.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Celebrating the achievements of emerging talent within the utilities sector over the past year. Entrants should be employees of utilities or supply chain partners who have been active in the sector for seven years or less.

Eligibility: This category is open to both utilities and non-utilities

(members code provided during entry stage)

Celebrating best in class employers that are adopting novel ways of training and developing their staff and can show clear plans to futureproof their workforce. This award celebrates the companies that are finding new ways to plug the skills gap and strengthen their offer to current employees.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

This category focuses on those organisations supporting utilities in developing their strategies for the future. This includes creating solutions for customers, planning out services for the future, responding to evolving policy and regulation and strengthening internal processes.

Eligibility: This category is open to non-utilities to enter independently

(members code provided during entry stage)

Recognising an outstanding team which has gone above and beyond the call of duty to deliver benefits for customers, stakeholders and the wider business.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

Highlighting the companies that are going above and beyond in their use of data to drive efficiencies, speed up innovation, progress net zero and benefit customers.

Eligibility: This category is open to utilities and non-utilities

(members code provided during entry stage)

Celebrating utilities whose cultures and performance demonstrate they are all-round industry exemplars. This award recognises the companies that are going above and beyond regulatory requirements, to set and meet ambitious targets on delivering for customers, advancing net zero, promoting diversity and enhancing the reputation of the wider sector.

Eligibility: Entries for this category must be from a UK utility

(members code provided during entry stage)