Categories and criteria

Cost per entry is £199+VAT

Utility Week Members cost is £179+VAT. If you are a UK utility, you are probably a member – check here .

Entry deadline - Thursday 3 September (5pm)

*Credit/debit card required for payment and payment is taken when submitting your entry*

Select the category(ies) you'd like to enter:



Recognising companies that are leading the way on decarbonisation by reducing emissions across their own business and projects. This award celebrates technical, operational and service innovation which can show a tangible impact to minimise carbon and a clear and measurable plan for the future. It also recognises utilities that have worked with their own employees to drive behaviour change in the workforce.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

Please note there is a separate Consumer Behaviour Change Award for helping customers reduce or shift their consumption or adopt Low Carbon Technologies.

(Members code provided during entry stage)

£ 199.00 +VAT (20%)
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Celebrating utilities whose cultures and performance demonstrate they are all-round industry exemplars. This award recognises the companies that are going above and beyond regulatory requirements, to set and meet ambitious targets on delivering for customers, promoting diversity and enhancing the reputation of the wider sector.

Eligibility: Entries for this category must be from a UK utility

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Highlighting the companies that are going above and beyond in their use of data to drive efficiencies, speed up innovation, progress net zero and benefit customers.

Eligibility: This category is open to utilities and non-utilities

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Recognising an outstanding team which has gone above and beyond the call of duty to deliver benefits for customers, stakeholders and the wider business.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Process or clear your selections to enable the item buttons.

Celebrating best in class employers that are adopting novel ways of training and developing their staff and can show clear plans to futureproof their workforce. This award celebrates the companies that are finding new ways to plug the skills gap and strengthen their offer to current employees.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

This category focuses on those organisations supporting utilities in developing their strategies for the future. This includes creating solutions for customers, planning services for the future, responding to evolving policy and regulation and strengthening internal processes.

Eligibility: This category is open to non-utilities to enter independently

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Celebrating the achievements of emerging talent within the utilities sector over the past year. Entrants should be employees of energy companies, water companies or supply chain partners who have been active in the sector for seven years or less.

Eligibility: This category is open to both utilities and non-utilities and the individual should have no more than 7 years' experience in the utility sector.

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Highlighting the important leadership role utilities play in helping to change consumer behaviour to reduce consumption, drive water and energy security and cut carbon emissions. This award celebrates companies that have engaged meaningfully with their customers to produce initiatives that demonstrate a measurable impact. This includes changing how consumers engage with energy and water use; changing behaviours to minimise water pollution or network issues; rolling out low carbon technologies; and more.

Please note we have a dedicated award for Energy Flexibility.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Celebrating the ambition, creativity and determination of utilities as they push the boundaries of innovation. This award recognises pilot projects that have been rolled out for initial testing and have demonstrated potential for success, and to make a wider impact.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one. Projects must be complete pilots but not yet BAU. For BAU innovation please enter the relevant category.

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Celebrating best-in-class performance and innovative approaches to delivering infrastructure projects which drive efficiency, productivity and social value during infrastructure project delivery. This award recognises how utilities are adopting digital tools, workforce approaches and collaboration which are resulting in cost effectiveness and efficiency.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Acknowledging the positive contribution utilities make to society beyond their core operations. This category awards an organisation that is delivering meaningful, measurable social value, improving outcomes for customers, communities, employees and the environment. This could be through a hiring initiative, local community engagement or social value added to a local community as part of a capital development project.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Identifying employers that are leading the way in ensuring their workforce is reflective of society with equal opportunities for all. This award celebrates innovative approaches to increasing diversity and eliminating barriers to inclusion. Entries can profile individual initiatives and/or a more holistic approach to promoting diversity and inclusion but must be able to show meaningful impact over the past 12 months.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Recognising the companies that are embracing digital opportunities to operate more efficiently and deliver better outcomes for customers. This award praises the work utilities are undergoing to transform their business and move into a new era of operating.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Over the next few years utilities will spearhead an unprecedented wave of infrastructure buildout. This award celebrates the contractors, engineering consultants and other supply chain partners involved in the design, build and maintenance of utility infrastructure and assets.

Eligibility: This category is open to non-utilities to enter independently

(members code provided during entry stage)

£ 199.00 +VAT (20%)
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Showcasing the ways in which utilities are offering tailored support to vulnerable customers of all kinds. This includes households struggling financially but also other forms of vulnerability, whether that is disability, digital exclusion or other pressures that could impact on their ability to pay utilities bills. This category celebrates companies that have gone the extra mile and exceeded their regulatory requirements to provide targeted support to those that need it most.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Celebrating the utilities that have gone above and beyond in providing outstanding customer experience and engagement over the past year. This award is focused on initiatives that go beyond regulatory requirements and can demonstrate evidence of tangible benefits to customers.

Eligibility: Entries for this category must either be from a UK utility or in partnership with one

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.

Recognising world-class approaches to integrated working between supply chain partners and utilities and the role this plays in delivering resilient and efficient lifeline services.

Eligibility: This category is open to utilities and non-utilities

(members code provided during entry stage)

£ 199.00 +VAT (20%)
You have used the multi-select option by clicking a checkbox.
Process or clear your selections to enable the item buttons.